Duration: 90 minutes

Format: Interactive workshop with presentation slides, group discussions, and role-playing exercises.

Price: $95.00 per participant

Course Overview: Effective communication is essential in the workplace. This course focuses on mastering professional communication skills, including email etiquette, phone etiquette, and interpersonal communication. Participants will learn how to communicate clearly, professionally, and respectfully in various workplace scenarios.
Course Content:

• Importance of professional communication in the workplace
• Writing clear and concise emails
• Proper phone etiquette and voicemail techniques
• Effective listening and speaking skills
• Strategies for resolving conflicts and misunderstandings